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Call
for
help
From
Wikipedia
,
the
free
encyclopedia
Jump
to
:
navigation
,
search
This
article
is
about
methods
of
calling
for
help
.
For
information
on
the
computer
-
themed
television
show
,
see
Call
for
Help
(
TV
series
).
One
should
call
for
help
whenever
life
,
property
,
or
the
public
order
is
in
danger
.
This
includes
emergencies
such
as
(
but
not
limited
to
):
*
medical
emergencies
*
fire
*
crime
,
especially
violent
crimes
, crimes
in
progress
,
or
which
can
be
averted
by
swift
response
*
any
danger
to
life
or
property
An
emergency
is
a
situation
that
poses
an
immediate
threat
to
human
life
or
property
.
Intentional
false
reports
of
an
emergency
are
usually
prosecuted
as
a
crime
.
These
can
put
lives
at
risk
due
to
the
unnecessary
redirection
of
emergency
services
.
The
call
for
help
in
first
aid
is
only
a
step
of
the
emergency
action
principles
,
typically
made
after
assessing
the
scene
.
Current
U
.
S
.
practice
is
to
call
for
help
after
assessing
the
scene
,
and
if
it
is
safe
to
approach
then
supplementing
the call
with
information
on
the
state
of
victims
.
It
may
also
be
used
a
last
resort
,
for
instance
when
trapped
in
a
building
collapse
.
In
first
aid
this
is
used
to
summon
bystanders
if
not
already
present
,
for
instance
to
direct
them
to
call
for
help
by
telephone
,
control
bleeding
with
direct
pressure
,
or
other
tasks
.
Below
are
ways
to
call
for
help
in
an
emergency
.
Contents
[
hide
]
*
1
Telephone
*
2
Emergency
call
boxes
*
3
Radio
*
4
Making
contact
*
5
Wilderness
emergency
signals
*
6
See
also
[
edit
]
Telephone
Main
article
:
Emergency
telephone
number
With
any
telephone
,
wired
or
wireless
,
anywhere
in
the
world
,
one
can
call
an
emergency
telephone
number
for
emergency
assistance
.
These
numbers
include
:
*
“000”
in
Australia
*
“060
”
in
Mexico
*
“100”
in
India
, '
100
'
is
for
Police
, '
101
' is for
Fire
and
'
102
' is for
Ambulance
.
*
“110”
in
Japan
, '
110
'
is
for
Police
, '
119
' is for
Fire
&
Ambulance
.
*
“111”
in
New
Zealand
*
“119”
in
Korea
, '
119
'
is
for
Fire
&
Ambulance
and
'
112
' is for
Police
.
*
“112”
can
be
used
in
addition
to
any
local
emergency
number
within
the
European
Union
and
on
GSM
mobile
phone
networks
worldwide
.
*
“119”
in
parts
of
Asia
*
“190”
in
Brazil
, '
190
'
is
for
Police
, '
193
' is for
Fire
&
Ambulance
.
*
“911”
in
North
America
*
“999”
in
Malaysia
*
“999”
in
the
United
Kingdom
and
a
number
of
Commonwealth
countries
.
It
is
also
used
in
Singapore
and
Hong
Kong
.
*
Various
numbers
in
Europe
,
see
[
1
]
If
the
local
emergency
number
is
unknown
,
it
is
recommended
to
try
the
four
most
popular
variations
,
999
,
911
,
112
and
119
,
as
even
if
these
are
not
official
emergency
numbers
in
the
country
,
they
may
still
have
been
assigned
such
a
status
by
the
telecommunications
company
due
to
their
popularity
elsewhere
.
Failing
this
,
one
may
dial
the
operator
(
often
by
dialing
“0”
)
and
state
clearly
that
it
is
an
emergency
.
When
possible
,
it
is
recommended
to
use
a
wired
,
or
landline
,
telephone
:
the
quality
of
the
communication
is
better
,
and
the
call
can
be
easily
located
(a call
for
help
is
useless
when
the
rescue
team
does
not
know
where
to
go
).
Note
,
specifically
,
that
VoIP
services
generally
do
not
provide
access
to
the
emergency
services (
See
VoIP#Emergency
calls
).
If
both
of
these
services
are
unavailable
,
then
one
should
call
anyone
that
they
can
reach
.
When
one
is
connected
to
the
emergency
service
, the
proper
procedure
is
for
that
person
to:
1
.
Identify
themselves
.
2
.
Give
the
phone
number
from
which
they
are
calling
,
if
they are
asked
for
it
.
This
will
allow
a
call
-
back
in
case
the
communication
is
interrupted
.
In
some
cases
the
operator
will
know
the
number
from
which
the
call
originates
,
as
it
may
passed
on
automatically
by
the
telephone
network
.
A
phone
number
can
also
physically
locate
the
caller
in
some
cases
as
in
Enhanced
911
in the
USA
,
although
this
should
never
be
relied
on
.
3
.
Give
the
exact
location
of
the
event
,
including
the
name
of the
city
, the name of the
building
,
or
on
the
road
the
number
of the road,
and
the
direction
of the
lane
.
If
the
address
is
not
known
,
give
the
nearest
intersection
or
"
cross
streets
"
i
.
e
.
Main
and
5th
.
4
.
Describe
the
situation
:
illness
or
accident
,
and
in
the
latter
case
,
specific
danger
,
number
of
casualties
.
5
.
When
there
are
only
a
few
casualties
,
the
description
of
their
general
state
(
alert
or
unalert
,
breathing
or
not
)
and
of the
affliction
(
physical
trauma
,
disease
,
other
).
6
.
The
first
aid
actions
already
performed
.
7
.
Answer
the
question
,
listen
to
the
information
given
; the
caller
should
never
hang
up
first
.
An
emergency
number
should
never
be
used
except
in
an
emergency.
In
some
countries
,
misuse
of
an
emergency
number
may
result
in
a
fine
or
charge
by
the
phone
company
.
Being
lost
or
stranded
is
generally
not
an
emergency
and
one
should
dial
an
operator
(
often
by
dialing
“0”
)
for
help
instead
.
[
edit
]
Emergency
call
boxes
Some
places
,
such
as
train
stations
,
college
campuses
,
or
highways
,
are
equipped
with
emergency
call
boxes
.
When
available
,
the
use
of
these
call
boxes
is
the
best
solution
: the call
can
be
easily
located
, the
person
who
answers
the call
knows
the
environment
and
will
be
able
to
guide
the
emergency
services
.
This
can
be
particularly
true
on
the
road
:
a
call
on a
cell
phone
without
the
location
of
the
accident
is
of
limited
value
.
It
is
more
efficient
for
a
bystander
to
drive
a
few
minutes
to
find
an
emergency
call
box
.
[
edit
]
Radio
If
the
caller
has
access
to
a
two
-
way
radio
of
any
sort
,
then
the caller
may
transmit
the
words
“EMERGENCY
EMERGENCY
EMERGENCY”
followed
by
the
location
and
the
nature
of the
emergency
.
Then
,
the
caller
should
pause
between
transmissions
to
listen
for
answers
.
There
is
often
a
transmit
button
on
the
microphone
that
must
be
pressed
to
talk
and
released
to
listen
.
If
the
caller
is
using
a
marine
VHF
radio
, the caller
should
set
the
channel
to
“16”
(&
#8801
;
156
.
8
MHz
).
If
the
caller
is
using
a
CB
radio
, the caller
should
try
setting
the
channel
to
either
“9”
(&
#8801
;
27
.
065
MHz
,
designated
as
an
emergency
channel)
or
“19”
(≡ 27.
185
MHz,
used
by
truckers
).
If
the
caller
has
an
aircraft
radio
,
set
the
selector
dial
to
“121
.
5
”
(
MHz
)
or
“243
.
0”
(MHz).
If
the
caller
is
using
a
type
of
radio
that
they
are
unfamiliar
with
,
then
the caller
should
first
try
using the
currently
set
channel
or
frequency
.
If
there
is
no
response
after
several
attempts
,
the
caller
should
write
down
the
current
frequency
and
try
others
that
appear
to
be
in
use
,
returning
to the
original
frequency
periodically
.
The
emergency
code
word
“MAYDAY”
should
only
be
used
aboard
a
vessel
or
aircraft
where
there
may
be
imminent
loss
of
life
.
Using
it
otherwise
can
endanger
the
lives
of
emergency
responders
tens
or
hundreds
of
miles
or
kilometers
away
,
because
helicopters
and
aircraft
will
respond
to
a
mayday
call
with
limited
fuel
supplies
and
risk
crashing
in
order
to
pinpoint
the
caller
'
s
location
.
This
has
caused
fatal
crashes
several
times
in
open
-
ocean
and
in
the
Canadian
and
Alaskan
wilderness
.
In
an
emergency
,
the
caller
should
remember
the
mnemonic
“Why
PATSI”
:
*
Why
the
caller
is
calling
*
Position
(
as
best
known
)
*
Altitude
(
if
the
caller
is
in
an
aircraft
,
on
a
mountain
,
etc
.)
*
Track
(
what
direction
is
the
caller
headed
in
,
or
is the caller
stationary
)
*
Speed
(
how
fast
is
the
caller
going
)
*
Intentions
(
what
the
caller
is
going
to
do
,
and
what
kind
of
help
the caller
needs
)
See
also
:
Global
Maritime
Distress
Safety
System
[
edit
]
Making
contact
One
may
contact
a
person
hundreds
of
miles
or
kilometers
away
who
is
not
familiar
with
the
caller
'
s
area
.
It
may
be
necessary
for
the
caller
to
give
their
location
.
In
an
urban
area
,
a
street
address
,
nearby
business
or
cross
streets
should
be
given
.
In
a
rural
area
,
the
following
information
may
be
given
: a
highway
number
and
exit
, a
map
or
GPS
coordinates
if
there
is
time
, or the
route
from
the
caller
'
s
location
to
the
nearest
landmark
.
The
caller
will
have
to
state
the
nature
of
their
emergency
.
They
will
be
asked
many
questions
,
some
of
which
may
seem
irrelevant
.
The
caller
should
answer
and
stay
on
the
line
until
they
are
released
.
They
may
be
given
advice
on
how
to
proceed
depending
on
the
capabilities
of
the
person
or
dispatch
center
they
are
speaking
to.
[
edit
]
Wilderness
emergency
signals
Other
distress
signals
are
primarily
for
use
in
rural
or
isolated
areas
, or in
the
wilderness
.
These
include
“SOS”
or
anything
in
groups
or
triangles
of
three
—
markers
,
gunshots
,
fires
,
etc
.
Survival
training
includes
ground
to
air
signals
that
can
be
used
to
signal
passing
aircraft
with
flares
,
mirrors
or
marks
made
on
the
ground or
snow
.
Again
,
these
signals
should
only
be
used
in
an
actual
emergency
and
destroyed
when
the
person
or
group
using
them
is
rescued
.
Pilots
will
take
extreme
risks
to
locate
and
report
what
they
believe
to
be
an
emergency
signal
from
the
ground
.
When
in
mountainous
areas
the
international
distress
signal
is
6
blasts
of
a
whistle
or
flashes
from
a
torch
,
followed
by
a
one
minute
silence
, followed by the
signals
again
.
The
answering
call
will
be
three
whistle
blasts
or
flashes
,
usually
indicating
that
mountain
rescue
teams
have
been
informed
.
Even
after
receiving
an
answering
call
,
emission
of
the
distress
signal
should
not
be
stopped
as
it
will
help
rescuers
locate
the
place
.
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